Washington Post: "The patent office’s response to the revelations of fraudulent practices has shifted dramatically."

Lisa Rein of the Washington Post quoted Michelle Lee:


On Friday [Sept. 19, 2014], she [Michelle Lee] wrote:

“Since assuming my leadership position at this agency, I have made it my personal goal to ensure that our operations serve as a model of efficiency and effectiveness,” wrote Lee, who is effectively the agency’s head in the absence of a permanent director. “I take these matters very seriously and I will continue to connect with you in the coming days and weeks and keep you informed as we review our operations and look for ways to improve.”