Will is given an option of suspension from the practice of law for six months. Will takes the option.
Quote: Technology doesn't take sides.
Diane to Will: Trying to hit a home run with your last at bat?
There is mention of a "tax case" that Will was handling on behalf of Kalinda. Alisha now gets the case.
The turning point on the case: Every user who calls the help desk must identify their license agreement. Thus, the software company knew "who" was using its software.